INFRASTRUCTURE MANAGEMENT

Our Infrastructure management solutions allow you to manage, optimize, and automate distributed and mainframe operating systems, servers, storage, networks, middleware and hardware all to speed the attainment of Business Service Management. Our infrastructure management helps to simplify network

and systems management by monitoring and overseeing system performance and availability across your entire environment. Using these, you can avoid IT infrastructure problems and resolve issues before they impact business availability.

With our Performance Assurance, you can analyze and predict performance to optimize current and future IT utilization and investment.

inTarvo combines technology, expertise, evolved process frameworks, state-of-art infrastructure and flexible delivery models to offer a comprehensive suite of IT Infrastructure Management Services to global enterprises.

Managed Services

• Enterprise Server Management
• Network Management Services
• Desktop Management

Turnkey Implementation

• Infrastructure Implementation
• Platform Migration
• Security Audits

Infrastructure Consulting

• Server Administration
• Network Administration
• IT Process Consulting

Managed Services

Businesses today face increased complexities due to changing needs and reduced budgets, and it is often found that traditional solutions to these challenges distract players from their core business strategies. IT is not only regarded as an essential means to drive efficiencies in an organization but also the first area to be scrutinized due to budgetary constraints. In the current economic environment, focusing on core competencies is the key to survival and success. With a core focus, inTarvo has the expertise and experience to manage an enabling infrastructure and applications to run outsourced operations for large customers.

inTarvo's managed services model is a non-invasive approach to outsourcing, providing skills and competencies, with support tailored to customer requirements and the flexibility to implement and manage key projects as part of ongoing operations. This provides our customers the best of both worlds - control and flexibility over their information systems without either the pain or cost of running them. inTarvo's managed services offerings cover the entire array of IT outsourcing services including networks, IT infrastructure, applications and business processes.

Enterprise Server Management

Customers increasingly require a comprehensive suite of management tools that provide seamless support for server environments. inTarvo is dedicated to providing complete management solutions that span across the Server family of products. The Server Management Suites provide an easy and economical way for customers to get a complete server management solution for departmental or enterprise server environments.

Network Management Services

This refers to the activities, methods, procedures, and tools that pertain to the Operation, Maintenance and Provisioning of networked systems.

• Operation deals with keeping the network up and running smoothly.
• Maintenance involves corrective and preventive measures to make the managed network run "better".
• Provisioning is concerned with configuring resources in the network to support a given service. For example, this might include setting up the network so that a new customer can receive service.

Desktop Management

Desktop management refers to § Providing support to Desktops. § Diagnosing, verifying, recording and resolving the calls logged. § Installation / upgrade Operating System / Maintain Uptime.

Turnkey Implementation

Your team is busy meeting the day-to-day demands of your current clients -when will they have time to focus on future international clients? inTarvo can do the engineering and translation work to make your product or system work in your target countries with minimal impact on your team. We'll manage the project and train your team how to maintain the finished product so when you're ready to bring things in-house.

Infrastructure Implementation

The rollout of a large corporate IT infrastructure can be major task. Its many complexities involve technical assets, people and suppliers, so strong, experienced management is vital to ensure delivery on time and on budget. inTarvo has extensive experience of working with corporate and public sector organizations on such implementations. inTarvo's IT infrastructure implementation service transforms the recommendations for technical change into true business benefits. Central to this service is the installation of new infrastructure, initiation of improved technology infrastructure services and delivery of subsequent performance.

Platform Migration

Our model comprises a small onsite team with deep technology and domain expertise who assist the customer in selecting the right target platform and architecture, determine the conversion stages, create detailed requirements and specification and perform on-site coordination. Our off-site or offsite-shore team does the migration activity thus saving the customer on-site costs. We employ agile methodologies and deliver predictable results. The local presence and the formal methodologies provide the customer full visibility and control over the project and yet able to execute the projects optimally in terms of quality, time to execute and cost of migration.

Security Audits

Security auditing is the formal examination and review of actions taken by system users. This process is necessary to determine the effectiveness of existing security controls, watch for system misuse or abuse by users, verify compliance with current security policies, capture evidence of the commission of a crime (computer or non-computer related), validate that documented procedures are followed, and the detection of anomalies or intrusions. Effective auditing requires that the correct data to be recorded and that is undergoes periodic review.

Infrastructure Consulting

The primary objective of the consulting service is to ensure that the proposed architecture offers a high degree of scalability and performance, while proving an optimized investment. The need is to evaluate vertical scalability (with in the box), or horizontal scalability (by increasing the server farm) options. The proposed design must support the introduction of new technology in future. The consulting service brings in significant value for new Finacle implementations, as the bank plans to set up its data centre infrastructure for the solution. The service is also leveraged by banks seeking to revamp their data center, considering major expansion plans or migrating to newer versions of Finacle.

Server Administration

Server management and IT infrastructure management involves the administration of server hardware, line of business applications, and associated network connectivity throughout their lifecycle, including initial deployment, delivery of software, ongoing maintenance and support, and retirement.

Network Administration

Network administration commonly includes activities and tasks such as network address assignment, assignment of routing protocols and routing table configuration as well as configuration of Authentication and authorization -
directory services. It often includes maintenance of network facilities in individual machines, such as drivers and settings of personal computers as well as printers and such. It sometimes also includes maintenance of certain network servers:
file servers, VPN gateways, intrusion detection systems, etc.

IT Process Consulting

Process improvement is a way to business excellence. Process quality can be determined by Process-specific metrics and Process Maturity. A good process framework helps improve business performance through increased productivity and reduced cycle times and helps deliver high quality products. inTarvo's Process Consulting Practice offers customers a complete range of process improvement related solutions that covers the best of process/quality models and applied proven methodology and practices. inTarvo's Process Consulting facilitates organizations to move to new levels of business excellence through incremental process improvements that are either benchmarked against established models (ISO/CMM/Prince2) or focused on specific process areas of improvement. Incremental and breakthrough process improvements have been achieved through our Six Sigma practice.