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QUALITY

inTarvo is known for its constant focus on quality which is driven from every aspect. So, every business activity is controlled by a skilled and knowledgeable team of professionals. Our quality team is equipped with latest tools and technology to achieve service quality index. We have several techniques available to monitor the process and performance of every operation driven to achieve customer satisfaction, thus enabling smooth functioning of our operations.

Team

We have a team of professionals that includes Six Sigma, ITIL, Kaizen, IPC 610-D, 7 QC tools, 5S, and MIL-105-E, ISO certified professionals. . We are an ISO 9001:2008, ISO 14001:2004, ISO 27001:2005, OHSAS 18001:2007 & ROHS certified and our auditors constantly work towards maintaining and upgrading these standards.

Process

Our process involves a systematic manner of carrying out pre-defined operations at various stages. At the initial stage of any business a detailed process is brainstormed, documented and approved by our quality team. Engineers and technicians are also certified by the quality team before going live for further development in any process.

We keep a check upon every call from call center. We focus on out of the box sampling based on MIL-105-E standard for outgoing product from our service center and refurbishing center, this is done by a dedicated and independent team against specifications of the product & standards.

Periodic audits are also conducted by a team of qualified lead auditors to verify the process adherence at every business unit to ensure an error free process.

  • QMS POLICY - We are committed to provide services which consistently meet or exceed customer expectations in terms of quality, cost and delivery and to be the leaders in customer delight.
  • EHS POLICY - We are committed for prevention of pollution, injury and ill health by continually improving the systems and meeting legal & other requirement.
  • ISMS POLICY - We are committed to ensure confidentiality, integrity & availability of information assets of all stakeholders & continually improving while complying with the legal, statutory and regulatory requirements.